Privacy Policy

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Effective Date: Jul 20, 2026

Welcome to https://mymedic.com/ ("the Website"), operated by ACME United Corporation ("we," "us," or "our"). At ACME United Corporation, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Website. By using the Website, you agree to the practices described in this Privacy Policy.

Our Commitment to Your Privacy:

At https://mymedic.com/, we deeply value your privacy and are dedicated to protecting it. This includes adhering to:

• The United States Federal Electronic Communications Privacy Act.
• The United States Federal Computer Fraud and Abuse Act.
• The European Union's General Data Protection Regulation (GDPR).
• Canadian privacy laws such as PIPEDA, where applicable.

What We Do with Your Information:

We gather certain information about our customers as part of our service. We only share this information with parties not associated with us when necessary and in accordance with the law. Your trust is important to us, and we are committed to maintaining the confidentiality and integrity of your personal data.

Information We Collect

Personal Details

We may collect personal information, including but not limited to Names, Email addresses, Phone numbers, and Other, primarily when you interact with our services on https://mymedic.com/. Please note that if you purchase products or services through third-party platforms, we may not have access to all of the same information.

Types of Information We Collect

In the past year (and on an ongoing basis), we may collect categories such as:

• Names
• Email addresses
• Phone numbers
• Other
• Basic details, such as names, addresses, phone numbers, and email addresses, as applicable.
• Information about your online activities, including websites visited, search history, and interaction with advertisements, where applicable.
• Geolocation data based on your device, where applicable.
• Sensitive personal information, but only when necessary and as permitted by law.
• User detail sharing with affiliates or partners, where applicable.
• Derivative data collected automatically (such as usage or device-related information).

Text Marketing and Notifications

How We Collect Your Information: When you use our messaging or marketing services, we may collect details such as your phone number and email address when you sign up, your messaging history and message content, and information collected through cookies or similar technologies. If you participate in contests, surveys, or contact us for support, we may collect the information you provide.

Chatbot Interaction

If you use any chat or automated assistant features on our Website, we may collect information related to your interactions and any information you provide during those interactions.

User-Generated Content

When you post comments, feedback, reviews, or other content on our Website, you may be providing us with personal information.

Contacting Us

When you contact us for inquiries or customer service, we may collect the information you provide during these interactions.

Payment Details

For online purchases, your payment details may be processed by third-party payment processors. You can review applicable privacy policies here: https://www.shopify.com/legal/privacy.

Your Security

At https://mymedic.com/, we prioritize keeping your information private and secure. For example:

1. Secure online interactions: We use industry-standard security technologies to help protect information you transmit to us.
2. Payment processing: Payment card details are handled by trusted processors in secure environments.
3. Trusted partnerships: We work with service providers who are required to use information only as needed to provide services to us.
4. Policies and training: Our team is expected to handle personal information in line with applicable policies and legal requirements.
5. Legal compliance: Where required by law, we may disclose information in response to lawful requests.

IP Address and Other Automatically Collected Information

We may collect general information about your visits to our Website, such as date and time of access, general geographic information, and browsing activities, to help improve your experience.

Third-Party Partners

We work with third-party companies to operate our Website and improve our services. These partners may use cookies or similar technologies to collect information about how users interact with our Website, subject to their own policies and applicable law.

We may automatically collect certain derivative or device-related information when you use our services.

We may receive personal information about you from other sources, including: identifiers and personal information (Shopify Yotpo Klaviyo Wisepops Richpanel QuickBooks Fishbowl PushOwl NoFraud Google Tag Manager MNTN Microsoft Advertising Tatari Reddit Ads Google Ads); internet or network activity (Shopify Yotpo Klaviyo Wisepops Richpanel QuickBooks PushOwl NoFraud Google Tag Manager MNTN Microsoft Advertising Tatari Reddit Ads Google Ads); geolocation data (Shopify Yotpo Klaviyo Wisepops Richpanel PushOwl NoFraud Google Tag Manager MNTN Microsoft Advertising Tatari Reddit Ads Google Ads); sensitive personal information (Shopify Yotpo Klaviyo Wisepops Richpanel QuickBooks Fishbowl PushOwl NoFraud MNTN Microsoft Advertising Tatari Reddit Ads Google Ads).

Overview of Data Collection

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Use of Cookies and Tracking Tools

Our Website may employ cookies, web beacons, pixel tags, and similar technologies to enhance your experience, remember preferences, and understand how our services are used. You can manage cookies through your browser or device settings where available.

We may use analytics tools (such as Google Analytics) to understand interactions in aggregate. For more information about Google Analytics, visit Google's privacy information.

Your personal information may be transferred to and processed in countries other than your country of residence.

Chatting on Our Website

Our Website may include chat tools that allow you to interact with automated assistants or representatives. We may retain chat conversations for quality assurance and record-keeping where permitted.

"Do Not Track" Browser Setting

Some browsers offer a "Do Not Track" feature. Our Website may not respond to all such signals in the same way, consistent with industry practice.

Giving Us Permission to Use Your Info

By providing us with your personal information, you grant us permission to use and share it as described in this Privacy Policy, subject to applicable law.

How We Use Your Info

We use your personal information for purposes including:

• Communication and customer support
• Order fulfillment and service delivery
• Payment processing (including through third-party processors where applicable)
• Understanding user preferences and improving our Website
• Security, fraud prevention, and legal compliance
• Marketing, where permitted and in line with your preferences

We may contact you for important service, security, or account-related notices. For marketing communications, you may unsubscribe as described here: Reply STOP for messaging or Unsubscribe for email.

Choosing Your Communication Preferences

We respect your communication preferences. You can:

• Opt-in to receive emails or messages from us
• Opt-out at any time (unsubscribe link in emails, reply with "STOP" for certain texts)
  • To cancel, text "STOP," "END," "CANCEL," "UNSUBSCRIBE," or "QUIT" to our shortcode. You'll get one more message confirming your request. Please note that our system might not recognize other formats of unsubscribe requests. If you're subscribed to multiple programs from https://mymedic.com/, you'll need to unsubscribe from each one separately.
• Exercise control over your communication preferences through our Privacy Choices page or by reaching out to us at ouch@mymedic.com

Remember, other ways of opting out won't be recognized. Standard message and data rates may apply. For help, text "HELP" to the number from which you received the messages, or contact us directly for more information. To unsubscribe, please follow these steps.

Click here for more information.

Reply STOP for messaging or Unsubscribe for email

Getting Texts from Us

When you opt-in for marketing texts, you agree to receive promotional messages. The frequency of these messages varies, and you can opt-out anytime. Standard messaging rates may apply; check with your phone provider.

We will not share your Text message opt-in or consent status with any third party for purposes unrelated to providing the messaging service. We may share this data with vendors who help us deliver text messages, including platform providers and phone companies.

Your Rights and Choices

You may have rights to access, delete, correct, object to certain processing, or request portability of your personal information, depending on applicable law.

Account: Reach out to ouch@mymedic.com

To exercise rights or submit requests, you may use our Data Subject Request page: https://dsrp.pii.ai/p/142a66aa-64fa-4014-9fb9-18e00fbc8931/submit.html, or contact us at ouch@mymedic.com.

Non-Discrimination

We will not discriminate against you for exercising your privacy rights, as required by applicable law.

Legal Jurisdiction and Applicable Law

This Privacy Policy is governed by applicable laws, including those of Connecticut. Disputes may be subject to the jurisdiction of courts located where permitted by law.

Data Protection Officer

Our Data Protection Officer can be contacted at:

• Name: Joseph Ellsworth
• Email: joseph@mymedic.com
• Phone: 8663778243

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

ACME United Corporation
1 Waterview Drive, Shelton, Connecticut 06484
Connecticut
Email: ouch@mymedic.com