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Privacy Policy
MyMedic Privacy Policy
Privacy Policy
Types of Information We Collect
Text Marketing and Notifications
IP Address and Other Automatically Collected Information
Use of Cookies and Tracking Tools
"Do Not Track" Browser Setting
Giving Us Permission to Use Your Info
Choosing Your Communication Preferences
Legal Jurisdiction and Applicable Law
Privacy Policy
Effective Date: Feb 6, 2025
Welcome to https://mymedic.com/ ("the Website"), operated by SLED Distribution LLC DBA My Medic("we," "us," or "our"). At SLED Distribution LLC DBA My Medic, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Website or interact with us through other means. By using the Website, you agree to the practices described in this Privacy Policy.
Our Commitment to Your Privacy:
At https://mymedic.com/, we deeply value your privacy and are dedicated to protecting it. This includes adhering to:
- The United States Federal Electronic Communications Privacy Act.
- The United States Federal Computer Fraud and Abuse Act.
- The European Union's General Data Protection Regulation (GDPR).
- The Canadian privacy laws like PIPEDA.
What We Do with Your Information:
We gather certain information about our customers as part of our service. We only share this information with parties not associated with us when absolutely necessary and in accordance with the law. Your trust is important to us, and we're committed to maintaining the confidentiality and integrity of your personal data.
Information We Collect
Personal Details
We may collect personal information, including but not limited to your name, email address, and phone number, primarily when you make purchases on our Website. Please note that if you purchase our products through third-party platforms, we may not have access to this information.
Types of Information We Collect
In the past year, we have collected the following types of information:
- Basic details, such as names, addresses, phone numbers, and email addresses.
- Information about your online activities, including websites visited, search history, and interaction with advertisements.
- Geolocation data based on your device.
- Sensitive information, such as race, health details, or religious beliefs, but only when necessary.
- User detail sharing with affiliates or partners.
Text Marketing and Notifications
How We Collect Your Information:
When you use our Messaging Service, we gather various details from you. This includes:
- Your phone number and email address when you sign up.
- Your messaging history and the content of your messages.
- Information is collected through cookies or similar technologies, which help personalize your experience (like sending you reminders about your shopping cart).
- If you join any contests, sweepstakes, studies, or surveys through the Messaging Service, we collect your contact information and any other details you provide.
- If you contact us with questions or for customer service, we'll also collect your contact information.
Chatbot Interaction
If you use our chatbot, we may collect information related to your interactions with the chatbot and any information you provide during those interactions.
User-Generated Content
When you post comments, feedback, reviews, or other content on our Website, you may be providing us with personal information.
Contacting Us
When you contact us for inquiries or other purposes, we may collect the information you provide during these interactions.
Reach out to ouch@mymedic.com
Payment Details
For online purchases, your payment details are processed by third-party payment processors like Shopify. You can review privacy policy at https://www.shopify.com/legal/privacy.
Your Security
At https://mymedic.com/, we prioritize keeping your financial details private and secure. Here's how we do it:
- Secure Online Shopping: We use QualitySSL, a top-notch security technology, to encrypt your order information. This means your data is turned into a code that's extremely hard to read, ensuring your transaction is safe and processed immediately.
- Safe Credit Card Transactions: When you buy something, the credit card details are handled in a secure part of our website. This prevents any misuse or unauthorized access to your information. You'll know you're in a secure area when you see a yellow padlock icon at the bottom left of your screen and the web address begins with https://mymedic.com/. This secure zone is where you'll stay throughout the entire checkout process.
- Trusted Partnerships: We work with third-party companies for credit card processing, shipping, and website hosting. These partners only get the information they need to do their jobs. We make sure they follow strict rules to keep your information safe and private, in line with federal standards.
- Staff Training and Policies: Our team is trained to protect your personal information. They're instructed to use this information only for business reasons, ensuring your privacy is respected.
- Legal Compliance: If the law requires it, we may have to share certain personal details about you. This would only happen if ordered by a court or if we believe it's necessary to follow legal requirements.
Your security is our top concern, and we're committed to ensuring a safe and trustworthy shopping experience at https://mymedic.com/.
IP Address and Other Automatically Collected Information
We collect general information about your visits to our Website, including the date and time of your visit, your geographic location, and your browsing activities. This information helps us enhance your experience on our Website.
Third-Party Partners
We work with third-party companies to operate our Website and gather data. These partners may use cookies to collect anonymous data about how users interact with our Website. They have committed to using this information solely to improve our services and not for their own purposes.
Overview of Data Collection
| Type of Data | Examples | Purpose | Categories of Source | Categories of Third Parties | Data Retention |
| Identifiers and Personal Information | name, email, etc. | Order processing, communication, and personalization | Direct input by users | Shopify Yotpo Klaviyo Wisepops Richpanel QuickBooks Fishbowl PushOwl NoFraud Google Tag Manager MNTN Microsoft Advertising Tatari Reddit Ads Google Ads | 5 years or as long as the account is active |
| Internet or Network Activity | browsing history, search history | Website improvement and marketing analysis | Automatic collection when users browse the website | Shopify Yotpo Klaviyo Wisepops Richpanel QuickBooks PushOwl NoFraud Google Tag Manager MNTN Microsoft Advertising Tatari Reddit Ads Google Ads | 2 years |
| Geolocation Data | physical location | Localized content, shipping estimates, and targeted marketing | Automatic collection or manual input | Shopify Yotpo Klaviyo Wisepops Richpanel PushOwl NoFraud Google Tag Manager MNTN Microsoft Advertising Tatari Reddit Ads Google Ads | 2 years |
| Sensitive Personal Information | health data, religious beliefs, etc. | Secure transactions, identity verification, and personalized experiences | Direct input by users | Shopify Yotpo Klaviyo Wisepops Richpanel QuickBooks Fishbowl PushOwl NoFraud MNTN Microsoft Advertising Tatari Reddit Ads Google Ads | 5 years or as long as the account is active |
Use of Cookies and Tracking Tools
Our Website employs various tools to enhance your experience:
Cookies
Cookies are small files sent to your computer that remember your preferences and visits to our Website. You can manage or delete cookies through our cookie banner, browser settings, or mobile device settings. However, disabling cookies may affect the functionality of our Website.
Web Beacons
Tiny images known as web beacons help us track which parts of our Website you visit.
Pixel Tags
Pixel tags track your activity on our Website, including the links you click.
We also utilize Google Analytics to understand user interactions without revealing personal identities. To learn more about Google Analytics or opt-out, visit here and here. We may incorporate additional tools in the future to enhance our website analytics.
Chatting on Our Website
Our Website features a chat tool that allows you to interact with automated helpers or real representatives. We may retain chat conversations for record-keeping purposes. Your usage of the chat implies consent to recording.
"Do Not Track" Browser Setting
While some web browsers offer a "Do Not Track" feature, our Website does not alter its behavior based on this signal. Future changes may be implemented if a standard approach is established.
Giving Us Permission to Use Your Info
By providing us with your personal information, you grant us permission to use and share it as outlined in this Privacy Policy.
Choosing Your Communication Preferences
We respect your communication preferences. You can:
- Opt-in to receive emails or messages from us
- Opt-out at any time (unsubscribe link in emails, reply with "STOP" for certain texts)
- To cancel, text "STOP," "END," "CANCEL," "UNSUBSCRIBE," or "QUIT" to our shortcode. You'll get one more message confirming your request. Please note that our system might not recognize other formats of unsubscribe requests. If you're subscribed to multiple programs from WHITE + WARREN, you'll need to unsubscribe from each one separately.
- Exercise control over your communication preferences through our Privacy Choices page or by reaching out to us at ouch@mymedic.com
Remember, other ways of opting out won't be recognized. Standard message and data rates may apply. For help, text "HELP" to the number from which you received the messages, or contact us directly for more information. To unsubscribe, please follow these steps.
Click here for more information.
Getting Texts from Us
When you opt-in for marketing texts, you agree to receive promotional messages. The frequency of these messages varies, and you can opt-out anytime. Standard messaging rates may apply; check with your phone provider.
TEXT MARKETING NOTIFICATIONS
By subscribing to My Medic text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.Â
The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
All the above categories exclude text messaging originator opt be shared with any third parties.Â
BEHAVIORAL ADVERTISINGÂ
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.
You can opt-out of targeted advertising by using the links below:Â
- Facebook:Â https://www.facebook.com/
- Google:Â https://www.google.com/
- Bing:Â https://advertise.bingads.
Third Party Pixels and Cookies
When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.
Your Rights and Choices
You have rights concerning your personal information:
- Access: You can request access to your data.
- Deletion: You can request the deletion of your data.
- Correction: You can update or correct your data.
- Objection: You can object to specific data uses.
- Portability: You can request data portability.
To exercise these rights or learn more, go to this link for our Data Subject Request form or contact us at ouch@mymedic.com.
Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
Legal Jurisdiction and Applicable Law
This Privacy Policy is governed by and construed in accordance with the laws of The United States of America. By using our Website, you consent to the exclusive jurisdiction of the state and federal courts located in The United States of America for any disputes arising from this Privacy Policy.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
SLED Distribution LLC DBA My Medic
120 North Redwood Road North Salt Lake 84054
For questions related to data protection and privacy, please contact our Data Protection Officer at
DPO name: Joseph Ellsworth
DPO email: ouch@mymedic.com
