HSA/FSA | FAQ

What are flexible spending and health savings accounts?

Flexible spending accounts (FSA) and health savings accounts (HSA) are programs that allow you to set aside money (before taxes) for specific health care expenses. If you’re unsure whether or not you have an FSA or HSA, check with your employer or insurance company.

What can I purchase with my FSA or HSA?

As long as your FSA or HSA is affiliated with a major credit card, we can accept FSA or HSA dollars for the following items and services:

• MyFAK
• MyFAK Large
• The Medic
• The Solo
• The Boat Medic
• The Recon
• And more…

If you would like to use your FSA or HSA card to pay for a portion of your purchase and apply the remaining balance to a different card, please email us at ouch@mymedic.com

What’s the best way to place my FSA or HSA order?

First, double-check the balance on your FSA account.

You can place an order online, using your FSA or HSA card as you would any other credit card, or by emailing us at ouch@mymedic.com

Can I split payment between my FSA and a different card?

Yes! If you’d like to use your FSA or HSA card to pay for a portion of your purchase and apply the remaining balance to a different card, please reach out via email. 

How do I get a receipt?

We’ll include an electronic receipt with your shipping confirmation email. If you need another copy, you can get a receipt by emailing ouch@mymedic.com.

Can I return an order paid for with my FSA or HSA?

We have a 90-day, hassle-free return or exchange policy for all of our first aid kits. However, we recommend checking with your insurance provider before requesting a refund to an FSA card. Unlike HSA, FSA funds must be used during a defined time period. For some insurance plans, your funds will be forfeited if you request a refund.

More Questions?

No problem. Email us - ouch@mymedic.com and we’ll get back to you.